Frequently asked questions about Tadween Qatar

The free 14-day trial starts when your account opens, from the pilot launch on 1 October. Yes — fourteen days free, through either door: straight from WhatsApp — you message the number, it asks for your business name and what it does, and it opens your account in that same conversation (live with the chat stage) — or from your phone browser with a Qatari mobile number and the code we send you. No credit card, and nothing to download.

Both. You get a system where you photograph documents and watch your financial position, and with it a qualified Tadween accountant who reviews your books, closes your month and signs off its figures — at your plan's cadence: quarterly on Basic, monthly on Premium, monthly plus a call on Professional. You are not buying software you then have to staff.

We replace the data entry and the monthly close. If you have a finance manager, they stay in charge of policy and decisions. If you have no accountant at all, you start with us directly without hiring.

A person, not the machine. An entry is posted only by your own confirmation, or by the Tadween accountant assigned to your file posting it from the review screen — and the original AI extraction is kept beside the corrected version, so it is always possible to see what the machine read, who changed it and when. Our professional responsibility for the review and the close is written into the terms of use.

Most of them are. And whatever our arithmetic rules doubt comes back marked “ review” beside that exact field — a total that does not match the line items, a date outside the reasonable range, a missing party, a currency that is not QAR, or low reading confidence — so you see it in the chat and on the screen before you confirm, and the accountant handles it manually at no extra charge. A phone photo is enough — no scanner and no clean PDF required.

Opening your books takes days, depending on the state of your records. The first monthly close and report land within 30 days of you starting to upload documents.

We prepare your books and accounting reports on time — trial balance, income statement, balance sheet and ledger — and whoever prepares your return builds on those. The filing itself, representation before the authorities and certified audit sit outside the subscription: we point you to who does them.

Your data lives in your company's account only. The accountant assigned to your file has access, and technical support only when you ask for help. Your documents are never used to train public AI models. The detail is on the data page.

You ask for a copy of your books, your reports and your document archive, and we prepare it and hand it over. No data hostage-taking, no cancellation penalty, and no charge for handing it over.

Not part of Tadween today. If you need point of sale, inventory or payroll we point you to Jadwal ERP — same family, different product.

Yes. “my subscription” shows your plan, its status, the days left, the renewal date and the price; “pay” returns your account’s own payment link; “usage” what you have used this month; “plans” the plans and their prices; “receipts” the last payment we recorded. Every figure in those replies is read from the billing record, never from an AI model.

A confirmed document is sealed, so it is never edited on its face: it is reversed with a reversing entry and re-issued, which keeps the ledger correct and the trail complete. Doing that from the conversation itself is being built now; until it lands, the agent hands you a link that opens the screen where you correct it, already signed in — or puts you through to a person on our team.

Tadween Qatar is a Qatari line of UTS Trading & Services in Doha, unrelated to any similarly named company outside Qatar. Your contract, your team and your accountant are all in Doha.